Terms of service
This website is operated by Luminqo of SNMC E-Com. Overall on the site, the terms "we", "us" and "our" refer to Luminqo. Luminqo offers this website, including all information, tools, and services available from this site, to you, the user, provided that you agree to all Terms and Conditions, provisions, policies, and notices listed here.
By visiting our website and/or purchasing something from us, you participate in our "Service" and agree to be bound by the following Terms and Conditions and provisions ("Terms and Conditions", "Conditions"), including the additional Terms and Conditions and provisions and policies referenced herein and/or available via hyperlink. These Terms and Conditions apply to all users of the Site, including but not limited to users who are browsers, sellers, customers, vendors, and/or content contributors.
Please read these Terms and Conditions carefully before opening or using our website. By visiting or using any part of the website, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms of this agreement, you may not visit the website or use the services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.
All new features or tools added to the current shop are also subject to the Terms and Conditions. You can view the most recent version of the Terms and Conditions at any time on this page. We reserve the right to update, modify, or replace any part of these Terms and Conditions by posting updates and/or changes on our website. It is your responsibility to regularly check this page for changes. If you continue to use or visit the Site after changes have been posted, it means you accept those changes.
Article 1 - Online Shop Terms
By agreeing to these Terms and Conditions, you declare that you are at least of legal age in the country where you live, or that you are of legal age in the country where you live and have given us permission to allow your minor family members to use this site.
You may not use our products for illegal or unauthorized purposes and you may not violate laws in your jurisdiction when using the service (including but not limited to copyright laws).
You may not send worms or viruses or any other code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.
Article 2 - General Terms and Conditions
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding credit card information) may be transmitted unencrypted and involve (a) transmission over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this Agreement are for convenience only and shall not limit or otherwise affect these Terms.
Article 3 - Accuracy, completeness, and timeliness of information
We are not responsible if the information on this website is not accurate, complete, or current. The material on this website is for general informational purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, complete, or current information sources. Any reliance you place on the material on this website is strictly at your own risk.
This website may contain certain historical information. Historical information is by definition not current and is provided for informational purposes only. We reserve the right to change the content of this website at any time, but we are not obligated to update the information on our website. You agree that it is your responsibility to check for changes on our website.
Article 4 - Changes to service and prices
Prices for our products may change without prior notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.
We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
Article 5 - Products
Certain products may only be available online through the website. These products may have limited quantities and can only be ordered according to our Return and Refund Policy returned or exchanged.
We have made every effort to display the colors and images of our products in the store as accurately as possible. We cannot guarantee that the color representation on your computer monitor is accurate.
We reserve the right to limit the quantities of the products we offer. All product descriptions or product prices may be changed at any time without prior notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for products on this site is void where prohibited.
Article 6 - Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may also apply to orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases you make in our store. You agree to update your account and other information, including your email address and credit card numbers and expiration dates, immediately so that we can complete your transactions and contact you if necessary.
More information can be found in our Return and Refund Policy.
Article 7 - Optional Tools
We may provide you with access to third-party tools that we do not control, manage, or influence.
You acknowledge and agree that we provide access to such tools "as is" and "as available", without warranties, representations, or conditions of any kind and without endorsement. We are in no way liable for the use of optional third-party tools.
The use of optional tools offered through the Website is entirely at your own risk and discretion and you should ensure that you are familiar with and agree to the terms on which tools are offered by the respective external providers.
We may also offer new services and/or features through the Website in the future (including the release of new tools and resources). These Terms and Conditions also apply to these new features and/or services.
Article 8 - Links to External Vendors
Certain content, products, and services available through our Service may contain third-party material.
Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for investigating or evaluating the content or accuracy and we make no guarantees and will have no liability or responsibility for third-party materials or websites, or for other third-party materials, products, or services.
We are not liable for any damage or loss related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please read the third party's policies and practices carefully and make sure you understand them before entering into a transaction. Complaints, claims, concerns, or questions about third-party products should be directed to the third party's supplier.
Article 9 - User comments, feedback, and other submissions
If you send certain specific submissions (such as contest entries) or, without our request, creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by mail, or otherwise (collectively “Comments”), you agree that we may at any time, without limitation, edit, copy, publish, distribute, translate, and otherwise use the Comments you forward to us in any medium. We are and will have no obligation (1) to keep any Comments confidential; (2) to pay any compensation for any Comments; or (3) to respond to any Comments.
We may, but are not obligated to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes the intellectual property of a party or these Terms.
You agree that your comments do not infringe on any third party rights, including copyrights, trademarks, privacy, personality rights, or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise unlawful, offensive, or obscene material, or contain a computer virus or other malware that in any way could affect the operation of the Service or a related website. You may not use a false e-mail address, impersonate yourself, or mislead us or others about the origin of your comment. You are solely responsible for all comments you make and their accuracy. We accept no responsibility or liability for comments posted by you or third parties.
Article 10 - Personal information
Our Privacy Policy applies to the provision of personal data through the store. To our Privacy Policy display.
Article 11 - Errors, inaccuracies, and omissions
Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping costs of products, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if information in the Service or on a related website is inaccurate at any time without prior notice (including after you have submitted your order).
We do not undertake any obligation to update, modify, or clarify information in the Service or on a related website, including but not limited to price information, unless required by law. No specified update or renewal date applied in the Service or on a related website should be construed as an indication that all information in the Service or on a related website has been changed or updated.
Article 12 - Prohibited Use
In addition to all other prohibitions set forth in the General Terms and Conditions, you are prohibited from using the Site or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or engage in unlawful acts; (c) to violate international, federal, or state regulations, rules, laws, or local ordinances; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, slander, defame, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to send false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that in any way disrupts or may disrupt the functionality or operation of the Service or a related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to disrupt or circumvent the security features of the Service or a related website, other websites, or the internet. We reserve the right to terminate your use of the Service or a related website if you violate any of the Prohibited Uses.
Article 13 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results that can be obtained from using the Service are accurate or reliable.
You agree that we may remove the service from time to time indefinitely or cancel the service at any time without notifying you.
You expressly agree that your use of the Service or inability to use the Service is at your own risk. The Service and all products and services provided to you through the Service are (unless expressly stated by us) provided "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Luminqo, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost income, missed savings, loss of data, replacement costs, or similar damages, whether in contract, tort (including negligence), strict liability, or otherwise, arising from your liability for the use of any of the Services or products purchased through the Service or for any other claim related in any way to your use of the Service or any product, including but not limited to errors or omissions in any Content or any loss or damage of any kind incurred as a result of the use of the Service or any Content (or products) posted, transmitted, or otherwise made available through the Service, even if advised of the possibility thereof.
Article 14 - Indemnification
You agree Luminqo and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees to indemnify, defend, and hold harmless from any claim or demand, including reasonable attorney fees, made by a third party as a result of or arising out of your violation of these General Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
Article 15 - Severability Clause
In the event that a provision of these General Terms and Conditions is determined to be unlawful, void, or unenforceable, such a provision shall nevertheless be enforceable to the extent permitted under applicable law and the unenforceable portion shall be deemed severed from these General Terms and Conditions, with such provision having no effect on the validity and enforceability of the remaining provisions.
Article 16 - Termination
The obligations and liabilities of the parties that arose before the termination date shall survive for all purposes after the termination of this Agreement.
These General Terms and Conditions remain in effect unless and until they are terminated by you or us. You may terminate these General Terms and Conditions at any time by letting us know that you no longer wish to use our Services or if you cease using our Website.
If you, at our sole discretion, do not comply or we suspect you have not complied with a term or condition of these Terms and Conditions, we may terminate this agreement at any time without notice and you remain liable for all amounts due up to the date of termination; and/or accordingly, we may deny you access to our services (or any part thereof).
Article 17 - Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms and Conditions does not constitute a waiver of such right or provision.
These Terms and Conditions and all policies or operational rules posted by us on this site or in relation to the Service constitute the entire agreement and arrangement between you and us and apply to your use of the Service, superseding all prior or contemporaneous agreements, communications, and proposals, oral or written, between you and us (including, but not limited to, all previous versions of the Terms and Conditions).
Ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
Article 18 - Applicable Law
Any legal claim for statutory or equitable compensation arising from or related to these Terms and Conditions shall be brought before the courts of The Netherlands.
Article 19 - Changes to the Terms and Conditions
You can view the most recent version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, modify, or replace these Terms and Conditions by posting updates and changes on our website. It is your responsibility to regularly check our website for changes. By continuing to use or access our website or services after changes to these Terms and Conditions, you agree to those changes.
Article 20 - Contact Information
Contact information:
Luminqo is managed by SNMC E-Com, a company registered in the Netherlands.
Company number: 80408761
Address:
Olycanstraat 50
2013 PK Haarlem
E-mail: support@luminqo.com
Phone: +3197010209148
Contact form:Click here
Customer service opening hours:
Monday to Sunday: 09:00 AM - 6:00 PM
